Privacy Policy

At Gjethe, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or use our services.

1. About This Policy

This Privacy Policy applies to all visitors, users, and clients of Gjethe ("we", "us", "our"), a software development company based in Prishtina, Kosovo. By using our website gjethe.com or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

We only collect information that is necessary to communicate with you and deliver our services. This may include:

• Contact information such as your name, email address, and phone number, when you fill out our contact form or reach out to us directly.
• Project details you share with us during consultations or ongoing work.
• Technical information collected automatically when you visit our website, such as your IP address, browser type, device type, and pages visited.
• Cookies and similar technologies to improve your experience on our website (see our Cookie Policy below).

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and communicate with you about your project.
• To deliver, maintain, and improve our services.
• To send you occasional updates about our services, only if you have opted in.
• To comply with legal obligations and protect our rights.

4. Legal Basis for Processing (GDPR)

If you are located in the European Union or United Kingdom, we process your personal data based on the following legal grounds: your consent, the necessity to perform a contract with you, our legitimate interests in operating and improving our business, and to comply with legal obligations.

5. How We Share Your Information

We do not sell or rent your personal data to anyone. We may share your information only with:

• Trusted third-party service providers who help us operate our business (such as hosting, email, and analytics providers), under strict confidentiality agreements.
• Legal authorities when required by law.
• Parties involved in a business transfer, such as a merger or acquisition, in which case we will notify you.
• Anyone else, only with your explicit consent.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data (right to be forgotten).
• The right to restrict or object to processing of your data.
• The right to data portability.
• The right to withdraw consent at any time, where consent is the legal basis of processing.

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As we serve clients globally, your data may be transferred to and processed in countries outside your own. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Gjethe
Address: Prishtina, Kosovo
Email: [email protected]